Chena Hot Springs Resort, Chena Hot Springs
About the Hotel
Chena Hot Springs Resort, located at milepost 56.5 on Chena Hot Springs Road, is renowned for its geothermal springs and stunning views of the Northern Lights. Historically, the resort began when gold miners discovered the therapeutic benefits of the hot springs over a century ago. Today, it combines natural beauty with unique features such as the Aurora Ice Museum and year-round outdoor activities. Visitors can immerse themselves in Alaskan culture through its sustainable dining options and recreational offerings.
Location
Situated approximately 60 miles from Fairbanks, Chena Hot Springs Resort is accessible via a year-round maintained road. Shuttle services connect the resort to Fairbanks International Airport at specified times. Guests can expect to see wildlife along the scenic drive to the resort, offering a glimpse into Alaskan nature.
Rooms
Chena Hot Springs Resort features a variety of accommodations, including the Moose Lodge and Fox Rooms. The Moose Lodge offers 40 spacious rooms with comfortable queen beds and modern amenities like a TV and coffee maker. Fox Rooms provide a more intimate setting with unique Alaskan decor and access to the hot springs. Additionally, pet-friendly cabins are available, accommodating guests looking for a cozy, rustic experience.
Eat & Drink
The Chena Hot Springs Restaurant prioritizes local produce, including their own greenhouse-grown ingredients for a fresh dining experience. Guests can enjoy meals that utilize Alaska Grown produce sourced from Fairbanks and neighboring regions. The restaurant's menu features items like the Chena Salad made with 'Chena Fresh' ingredients. The Trails End Lounge serves a variety of beverages, providing a relaxed atmosphere for guests post-activities.
Leisure & Business
The resort offers an array of activities, including geothermal tours, dog sledding, and aurora viewing tours, making it suitable for adventurous visitors. Facilities include indoor heated pools, hot tubs, and the outdoor natural hot springs lake, which is only accessible to guests aged 18 and above. An activity center is available for guests to book tours and activities, alongside a café for snacks and refreshments.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Parking
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Baggage storage
- ATM/Cash machine
- Fireplace
Sports & Fitness
- Hiking
Services
- Paid airport shuttle
- Housekeeping
- Tours/Ticket assistance
Dining
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
Business
- Meeting/ Banquet facilities
Children
- Board games
- Toys
Spa & Leisure
- Saltwater pool
- Indoor swimming pool
- Sun terrace
- Garden area
- Spa & wellness center
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
Room features
- Paid Wi-Fi in rooms
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
Staying at the hotel was a mixed experience. The rooms were adequately cleaned but not very clean, and the beds were suitable for overnight stays. The hot water heater and leaky windows were a concern, especially in freezing temperatures. The service was lacking, with staff appearing untrained in hospitality, including the manager. However, amenities like housekeeping and shuttle services were available for a fee. The location offered access to hiking trails, although reaching the hotel involved a bumpy ride in a snowmachine. Despite being the only restaurant within a 50-mile radius, the dining experience was average with home-made local products. The facilities were basic with no standout features.
The hotel sits close to many hiking trails and the natural hot springs area, offering a unique experience for adventurous travelers. The rooms were adequately cleaned but could be improved for a more comfortable stay. However, the value for money is fair. The service, particularly from the manager, lacked professionalism, affecting the overall guest experience.
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